Shipping & Delivery

Everything you need to know about delivery, click & collect, and how we handle chilled/frozen items.

Delivery Options

  • Local delivery: Available in selected areas around Grays & Essex. Call us on 07466 875843 to confirm eligibility.
  • Nationwide delivery: Available across the UK for eligible ambient (non-chilled/non-frozen) items. Delivery options and fees show at checkout.
  • Click & collect: Collect from our store once your order is ready.

Order Processing

  • Same-day dispatch cut-off: Orders placed before 4:00pm are processed for same-day dispatch (where applicable).
  • Busy periods: During promotions and peak seasons, processing may take longer.
  • Order updates: We’ll keep you updated if anything changes.

Delivery Fees

Delivery fees are shown at checkout based on your address and basket.

Tip: Delivery charge is calculated at checkout based on the final weight and destination address.

Chilled & Frozen Items

Where available, chilled and frozen items are packed carefully to help maintain temperature in transit. Please refrigerate or freeze items as soon as they arrive.

  • Safe handling: Check packaging on arrival and store items immediately.
  • Warm weather: Consider being available to receive the delivery promptly.

Delivery Areas

We currently offer local delivery in selected areas near Grays, and nationwide delivery across the UK for eligible ambient items.

Local delivery (selected areas)

  • Grays (RM20)
  • Thurrock (selected postcodes)
  • Tilbury (selected postcodes)
  • Nearby Essex areas (selected postcodes)

Not sure if you’re covered? Contact us or call 07466 875843.

Nationwide delivery (UK)

  • Available across the United Kingdom for eligible ambient products
  • Delivery options, courier service and pricing show at checkout
  • We may restrict certain items based on weight, destination or product type
Important: Chilled/frozen items may be limited to local delivery only unless stated otherwise on the product page or at checkout.

Missed, Missing or Damaged Items

What if something is missing or damaged?
Please contact us as soon as possible with your order number and photos (where relevant), and we’ll resolve it quickly.
Can I change my address after ordering?
If your order hasn’t been dispatched, we may be able to update your address. Contact us immediately.

Need help? Contact us.

Store: Lanre Foods - Keeping The Culture Alive · GRAYS RM20 3LH

Visit our Grays store

Come and shop in person

Prefer to see everything on the shelves? Visit our supermarket in Grays – the same Lanre Foods range, plus fresh items and in-person help.

Lanre Foods Online
Queensbridge Industrial Park
795 London Rd, Grays RM20 3LH

Opening hours
Monday – Saturday: 8:00am – 8:00pm
Sunday: 11:00am – 6:00pm
Get directions on Google Maps Contact the store